BeanBagZone Shipping
- Shipping Rates
- Shipping Restrictions
- Order Tracking
- Products Damaged in Shipping
- International Shipping
- Shipping Rates
- FREE SHIPPING! Shipping to any residential or business address in the Continental US is free! We do ship to Hawaii, Alaska, and Canada for an additional shipping fee. If you live in one of these areas, and are interested in purchasing our products, please contact our Customer Service department with the item you are interested in and your full mailing address and we will get back to you with a quote for the additional shipping fees.
- Shipping Restrictions
- Unfortunately, we cannot ship to APO/FBO or PO Boxes, as our carriers do not serve these types of addresses. If you live on a Military Base and want to buy one of our products, we suggest having the item shipped to someone in the US and having them forward the product on to you. We greatly apologize for this inconvenience.
Free Shipping is restricted to the Contintental United States. Shipments to Hawaii, Alaska, and Canada are available for additional fees. Please contact our Customer Service department for more information. - Order Tracking
- As soon as your order ships, we will send you an email with tracking information so you can track the progress of your package. This email will contain a tracking number for each product as well as an expected delivery date. If we have mailed a partial shipment, you will get the remaining information in a separate email. If you have not received this tracking email, your product has not shipped out yet. If you have an questions about how to view or use this information, please feel free to contact us at 1.800.923.9035 or click on the live chat icon on this page.
- Products Damaged in Shipping
- Please inspect the box and the contents inside to make sure no damage occurred during delivery. If so, please note this on the delivery receipt and contact us immediately so we can assist you in replacing the damaged product and file the proper claim with the delivery carrier. If your product was damaged in delivery, we will make every effort to correct the problem and send you a replacement product immediately. Failure to contact us in a timely manner may not allow us to replace your damaged order. In most cases, UPS or FedEx will want to see the damaged product and will usually pick the product up and return to us.
We want to make sure your new Bean Bag and Accessories arrives on time and in excellent condition. If you have any further questions regarding delivery or damaged products, please call us at (800) 823-9035, email us, or click on the Live Support link on this page. - International Shipping
- Bean Bag Zone currently ships to the U.S. and Canada only. Orders shipped to Canada, Alaska and Hawaii may incur shipping charges, so please check in advance. Because of daily fluctuations in exchange rates, and because we must manually calculate these orders, it will take 48 to 72 hours to process and we will notify you via email of the final price before processing your order. You will not be charged until you verify and accept the charges. Final shipping costs will not include duty, taxes or any brokerage fees. These will be billed separately.
If you have any further questions regarding International Shipping, please call us at (800) 823-9035, email us, or click on the Live Support link on this page.
