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BeanBagZone.com 100% Satisfaction Guaranteed
If for any reason you are not satisfied with any item, you may return it for either an exchange or a full refund of the purchase price within 30 days of your purchase. Visit our Return Policy page for more information.
FREE EXCHANGES
If you are not satisfied with the item you received, you may exchange it within 30 days of purchase for another item with NO Restocking fee! Limit one exchange per item per order. Return shipping is the responsibility of the customer.
Exchange Instructions:
- Please contact the Returns Department for a Return Merchandise Authorization Number (RMA).
- Returns received without an RMA will be sent back to the customer, no exceptions.
- Items must be in the same new, unused condition as when shipped along with its original packaging. No credit will be given for damaged returns.
If you need to return an item please contact our Returns Department by sending an RMA request using the support link below. You will be issued an RMA number and instructions on how to send your order back to us, or use the Live Support link below.
Due to the variations in monitors, colors of the actual products may vary from the pictures shown. If you have any questions or would like to request a fabric swatch prior to making your order, please don't hesitate to email us or call us toll free at (800) 823-9035.
If for any reason your order is incorrect, damaged, defective, missing items, etc., please call or email us immediately to report the issue, and we will send a replacement item at no cost to you as soon as possible. Our customer service hours are Mon-Sun 8:00a – 9:00p ET.
You MUST have a RMA# before returning your product. We will credit your account within 48 hours of receiving your return.
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